ENERGY® fraudulently promised a
grid tied solar installation where net meters were prohibited by
the electric code.
Complaint: In 2012
ENERGY® approached me with a
proposal to install solar panels which I very much wanted. The
ENERGY® salesman fraudulently
promised a large return on my investment in addition to the
SREC’s I would receive. The entire proposal appeared to be a
standard form used for public utilities in the state. However,
in the Borough of Pemberton,
ENERGY® was advised that net meters
were prohibited by code. The salesman came back several weeks
later and fraudulently stated that they had a way to get around
the net meter prohibition but could not state what the
proprietary solution was. He fraudulently stated I would get all
the benefits he had quoted.
went forward but not without drama. Once the system was
connected, I expected to see an immediate reduction in my
electric bill. There was no change. My electric bill was just
as expensive as it had always been. I continually queried
ENERGY® about the situation. They
provided no explanation. Eventually I was able to piece
together what had happened and by taking advantage of the lack
of knowledge of the Pemberton Borough Council was finally able
to get them to change their meter so that rather than taking all
the energy I generated, I got to use a small amount of it.
The energy sent
to the grid was purchased by the Pemberton Borough Electric
Company. They paid less than half the cost of generation. I
had to purchase that energy back at full price resulting in a
net loss for every bit of energy I sent to the grid.
Subsequently it costs me more for my electricity that if I had
never installed the panels. The savings promised by the
ENERGY® salesman never
The system they
installed was designed to be a grid tied system. However
without net meters it could never operate properly. The only
way out of the problem was to make it a Net Assist Solar System
by installing a battery pack that would be charged by the solar
panels. I asked
ENERGY® to assist me with the
conversion. They refused.
ENERGY® is not admitting any
wrongdoing and are hiding behind the contract they fraudulently
sold me with SunPower. The SunPower equipment works perfectly.
clearly committed fraud.
ENERGY® is not admitting to fraud.
They are however guilty by association whether they were aware
of the fraud at the time it was committed or not.
ENERGY® is responsible for the
action of the